The Challenge

In late 2020, a malicious email slipped through the organization’s basic Microsoft filtering and reached the Accounts Payable inbox. Believing it to be legitimate, a clerk paid the bogus invoice, unknowingly diverting a significant sum of money away from the community they serve.

At the time of the breach, the organization lacked:

• Dedicated email security, relying solely on out-of-the-box filtering.
• Consistent patch management, leaving endpoints vulnerable.
• Cybersecurity awareness training for employees, creating opportunities for human error.
• Basic guidance from their MSP, who had not recommended or implemented core cybersecurity controls.

The incident was a breaking point. The nonprofit’s fractional CFO, familiar with Macro through another client, reached out. They needed a partner they could trust to protect their organization, donors, and community from IT threats, both basic and sophisticated.

The nonprofit didn’t know what they didn’t know: a simple security layer could have prevented the entire incident.

— Nick Saccomondo, CEO of Macro Technology Group

The Solution

Macro began with an on-site assessment to understand the nonprofit’s pain points, current risks, and overall IT environment. From there, they implemented a layered security and support model that aligned with the organization’s size, mission, and long-term needs.

1. Robust endpoint security & management

Macro deployed its Complete solution to fully protect the client’s IT environment, including:

• Advanced email filtering to stop malicious, spoofed, and socially engineered messages.
• Centralized patch management with real-time monitoring.
• Enterprise-grade antivirus across all endpoints.
• Cloud backup solutions to protect critical data.
• Unlimited remote support, ensuring users get help before issues escalate.

2. Security awareness training for employees

To prevent repeat incidents, Macro implemented security awareness training featuring phishing simulations, giving staff the skills needed to recognize and report suspicious activity.

3. Future-proofed cybersecurity posture

As threats evolve, so does Macro’s approach. The nonprofit now benefits from proactive upgrades and continuous oversight, keeping them ahead of emerging risks.

When something changes in the threat landscape, our technology and our team is on it, so our clients stay protected.

— Ken Widmer, CTO of Macro Technology Group

The Results

A fully secured, fully managed IT environment

Since partnering with Macro in 2021, the organization has not experienced a single cybersecurity incident. Their systems are patched, monitored, backed up, and supported — and employees now know how to spot red flags.

A dramatic reduction in risky email exposure

With advanced email protection in place, roughly 90% of incoming email is now safely filtered as spam, significantly preventing dangerous messages from reaching inboxes.

A proactive cybersecurity partner

As cybersecurity standards shift, Macro ensures this high-profile nonprofit keeps up. The organization no longer needs to guess, react, or self-diagnose — they have a proactive partner dedicated to keeping them secure.

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