Managed IT Services
Your entire IT infrastructure, managed for you.
Imagine knowing your IT needs are taken care of. Your team has the tech they need. Your systems are always up to date. Your data is secure. It’s the kind of peace of mind that allows your business to survive — and thrive.
Choose the package that’s right for you.
Our Core and Complete packages provide your business with an end-to-end solution, while letting you choose the level of support and consulting that’s right for you.
Feature
Core Package
Complete Package
IT Infrastructure Management
Enhanced Detection & Response
Always-on SOC Monitoring
Email Security
Data Backup & Recovery
Support
Remote Support
Hourly
Pay-as-you-go
Unlimited
First Priority Remote Support
Proactive IT Updates
Onsite Support Services
Engineer dispatched
within 24 hours**
VIP Support Option
IT Consulting
Quarterly Microsoft 365 Security Assessment
Quarterly Business Review
Dedicated Account Manager
**Available only within the Greater New York area
Making IT work for your business
“Are we protected against new security threats? Do we have a reliable expert to fix our tech if something breaks? Is our IT infrastructure enough?”
If you can’t answer “Yes” to these questions — and others you haven’t even thought of — it’s time to partner with an experienced managed services provider.
Macro Technology Group does IT all.
Our Core and Complete packages provide your business with an end-to-end solution, while letting you choose the level of support and consulting that’s right for you.
Proactive threat detection and response
Comprehensive email security
Robust data backup and recovery
Advanced endpoint protection
Scalable IT support
Strategic IT consulting
We’re happy to let our clients do the talking.
... because their satisfaction is our victory!
Problem solved quickly, Dominick knew exactly what to do and I appreciated the after hours call!.
— Amit N.
Thanks so much for your continued assistance. I really appreciate your prompt and professional responses - as well as your patience with me 🙂 Have a great day!
— Elizabeth S.
The Macro team is always wonderful to work with and quick to resolve any issues. Alex has been working with me to set up a new computer. He is exceptional as per usual.
— Lauren B.
Alex Kat and the whole Macro team have exceeded all expectations. We love working with everyone at Macro!
— Patrick M.
Dominick was fantastic - very thorough and helpful!! Appreciate you guys!
— Shirley D.
Everyone is always so incredibly helpful!
— Dena L.
Our Technology Partners
Ready to explore a fit with our team? Let’s talk.
Learn more about our Core and Complete packages.
We can be the IT you need us to be.
You want a managed IT services provider who goes all the way, no shortcuts, no corners cut. That’s why we don’t offer “basic.” The difference between our Core and Complete packages is in the level of support and consulting.
Why Managed IT Services with Macro Technology Group
Reduce IT costs
You have to keep up with the latest technology and rising threats. Partnering with a managed IT services provider can help you reduce costs while maximizing your budget.
Support your support team
When there aren’t enough hours in the day or enough technicians, we’re here. From handling everyday IT issues to solving big technology challenges, trust us to support your in-house team seamlessly.
Protect against security threats
With cyberattacks becoming more frequent and sophisticated, consumers expect protection. We evaluate your security infrastructure, deploy proven security measures, and conduct vulnerability testing.
Strategize & scale
your IT infrastructure
Your IT needs change as your business grows. You need an experienced partner to assess your infrastructure against your current (and future!) business goals and put you on the right path forward.
Stay current with technology
Technology is evolving and becoming more complex. We help our clients assess new solutions, implement them effectively and ensure optimal performance — while keeping an eye on the future.
Fill IT skill gaps
In-house IT teams are often challenged by competing priorities and have little time to proactively assess IT needs — let alone learn new skills. We can offer support and address any skill gaps.
Macro Technology Group — The IT factor in your business
We love technology but we always put people first. It’s one of the reasons we have such great, long standing relationships with our clients. They know we’re “always on” — whether it’s resolving a bug, implementing safeguards against a new threat or migrating to Microsoft Office 365. Based in the USA, our highly trained team is trusted to run IT operations for some of the most sophisticated companies in the nation. And we do it with dedication and passion.
Get in touch with us