Managed IT Services

Your entire IT infrastructure, managed for you.

Imagine knowing your IT needs are taken care of. Your team has the tech they need. Your systems are always up to date. Your data is secure. It’s the kind of peace of mind that allows your business to survive — and thrive.

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Choose the package that’s right for you.

Our Core and Complete packages provide your business with an end-to-end solution, while letting you choose the level of support and consulting that’s right for you.

Feature
Core Package
Complete Package

IT Infrastructure Management

Enhanced Detection & Response

Always-on SOC Monitoring

Email Security

Data Backup & Recovery

Support

Remote Support

Hourly
Pay-as-you-go

Unlimited

First Priority Remote Support

Proactive IT Updates

Onsite Support Services

Engineer dispatched
within 24 hours**

VIP Support Option

IT Consulting

Quarterly Microsoft 365 Security Assessment

Quarterly Business Review

Dedicated Account Manager

**Available only within the Greater New York area

Making IT work for your business

“Are we protected against new security threats? Do we have a reliable expert to fix our tech if something breaks? Is our IT infrastructure enough?”

If you can’t answer “Yes” to these questions — and others you haven’t even thought of — it’s time to partner with an experienced managed services provider.

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Macro Technology Group does IT all.

Our Core and Complete packages provide your business with an end-to-end solution, while letting you choose the level of support and consulting that’s right for you.

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Proactive threat detection and response

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Comprehensive email security

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Robust data backup and recovery

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Advanced endpoint protection

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Scalable IT support

consultation

Strategic IT consulting

We’re happy to let our clients do the talking.

... because their satisfaction is our victory!

Our Technology Partners

Ready to explore a fit with our team? Let’s talk.

Learn more about our Core and Complete packages.

We can be the IT you need us to be.

You want a managed IT services provider who goes all the way, no shortcuts, no corners cut. That’s why we don’t offer “basic.” The difference between our Core and Complete packages is in the level of support and consulting.

Why Managed IT Services with Macro Technology Group

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Reduce IT costs

You have to keep up with the latest technology and rising threats. Partnering with a managed IT services provider can help you reduce costs while maximizing your budget.

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Support your support team

When there aren’t enough hours in the day or enough technicians, we’re here. From handling everyday IT issues to solving big technology challenges, trust us to support your in-house team seamlessly.

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Protect against security threats

With cyberattacks becoming more frequent and sophisticated, consumers expect protection. We evaluate your security infrastructure, deploy proven security measures, and conduct vulnerability testing.

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Strategize & scale
your IT infrastructure

Your IT needs change as your business grows. You need an experienced partner to assess your infrastructure against your current (and future!) business goals and put you on the right path forward.

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Stay current with technology

Technology is evolving and becoming more complex. We help our clients assess new solutions, implement them effectively and ensure optimal performance — while keeping an eye on the future.

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Fill IT skill gaps

In-house IT teams are often challenged by competing priorities and have little time to proactively assess IT needs — let alone learn new skills. We can offer support and address any skill gaps.

Macro Technology Group — The IT factor in your business

We love technology but we always put people first. It’s one of the reasons we have such great, long standing relationships with our clients. They know we’re “always on” — whether it’s resolving a bug, implementing safeguards against a new threat or migrating to Microsoft Office 365. Based in the USA, our highly trained team is trusted to run IT operations for some of the most sophisticated companies in the nation. And we do it with dedication and passion.

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Get in touch with us

Secure your IT to keep your
business moving
forward