★★★★★
"We have been working with Macro for six years now. They are an integral part of our business and we could not live without them."
CTO, capital management firm
When the stakes are high, your IT partner should know the terrain
Macro Technology Group is your IT guide — the team that handles the day-to-day and prepares for what's on the horizon. From IT management and cybersecurity to defined projects, we own the technology that keeps your organization running.
Let's talk about ITYour IT might be working, but does anyone know where it’s going?
Most executives assume their IT environment is stable because tickets get resolved, systems are running, and nobody's complaining. But there's a clear difference between a vendor who responds to your issues and a partner who charts the course ahead.
When IT is reactive, not strategic:
- A cyber insurance claim gets denied because controls weren't documented.
- A ransomware incident exploits a vulnerability your team knew about, but didn't address.
- Your team scales and your IT infrastructure doesn't — because it was never designed to.
Most IT providers are only trained to react. A strategic partner understands the landscape so they can anticipate, advise, and execute with confidence.
What working with Macro looks like
Every IT provider says they're a partner. Here's what that looks like with Macro.
We treat your environment as our own
You can't strengthen what you don't understand. We learn how your environment works, where it's exposed, and what your team depends on — so every recommendation we make is specific to your organization.
We own the outcome, not just the ticket
Most IT providers operate like a help desk — something breaks, they fix it, they move on. Macro operates like a service desk — owning the day-to-day work, surfacing risks before they become problems, and staying accountable.
We answer the phone from the U.S.
Headquartered in New Jersey, our team lives and works in the U.S. Many providers offshore support — but as your IT and security gatekeeper, that's a risk we won't take. When you call, you reach someone who can solve the problem and see it through.
What Macro does
Three ways to work with Macro — each one scoped to where your business is and where it's going.
Managed IT Services
For organizations that want one team accountable for the technology their business relies on.
We manage your day-to-day IT operations, infrastructure, and cloud services — so you always know where your environment stands. Available as fully managed or co-managed alongside your internal team.
Explore Managed IT Services →Cybersecurity
For organizations that need more than a security tool stack.
We design layered defense programs around your industry, your environment, and the threats targeting you — with the controls and documentation your insurers and auditors require. Included in every managed IT engagement, or as a standalone program.
Explore Cybersecurity →IT Projects
For organizations with a defined project — a cloud migration, infrastructure refresh, security overhaul, or full environment buildout.
Macro has delivered complex IT projects since 2018, led by experienced teams who scope the work carefully, hit your milestones, and keep stakeholders informed from kickoff to close.
Explore IT Projects →
Proof, not promises
- 0%
client retention rate
Clients who choose Macro stay with Macro.
5-star average Google rating
From the people who know us best.
- 0TERABYTES
of client data protected
Backed up, monitored, and recoverable.
5-Star reviews from our 5-star clients
★★★★★
"They are the best that I have ever worked — always answering questions, resolving problems and meeting SLAs that matter to an equally fast-moving company like ours."
CTO, healthcare company
★★★★★
"Macro Technology Group has been an outstanding IT and cybersecurity partner. Their team is incredibly knowledgeable, professional, and responsive."
VP of IT, healthcare company
How to move forward with Macro
1
Discover
Start with a conversation. We'll learn how your environment works today, where the pressure points are, and what you're hoping the right partner can take off your plate.
2
Review
We'll come back with a proposal scoped to your environment — services, pricing, timeline, and the engagement model that makes sense for where you are.
3
Kickoff
A dedicated project team takes it from there — documenting your environment, bringing your services online in a deliberate sequence, and staying close until everything is running the way it should.
Your MSP questions — answered
What does a managed IT services provider do?
A managed IT services provider (MSP) takes responsibility for an organization’s technology — running day-to-day operations, monitoring systems, managing cybersecurity, and providing strategic guidance on technology decisions. An experienced MSP works proactively, identifying issues before they affect your operations and helping leadership make informed technology investments.
When does a business know it's time to bring in a managed IT partner?
A business typically knows it’s time to bring in a managed IT partner when one of three things happens: technology issues start slowing the business down, internal capacity can’t keep up with growth or change, or the cost of getting something wrong — a breach, a failed audit, a denied insurance claim — gets too high to leave to chance. The decision usually isn’t sudden. It builds quietly until someone in leadership asks whether IT is being managed or just kept running.
How much do managed IT services cost?
The cost of managed IT services are driven by the size of your environment, your security and compliance requirements, and the scope of services included. The total cost is almost always lower than equivalent internal staffing once you factor in coverage gaps, project capacity, and specialized expertise that’s hard to hire for individually.
How do managed IT services improve cybersecurity?
Managed IT services improve cybersecurity by building protection into how your environment operates — endpoint protection, identity management, threat monitoring, security awareness training, and the documented controls your insurers and auditors expect. At Macro, cybersecurity isn’t a separate program — it’s part of every managed IT engagement, delivered by the same team that runs your environment day to day.
How do managed IT services reduce business risk?
Managed IT services reduce business risk by replacing reactive, undocumented IT management with a structured, proactive approach — regular vulnerability assessments, continuous monitoring, documented controls, and tested recovery procedures. For organizations in regulated industries or under PE ownership, that translates directly to cleaner audits, better cyber insurance outcomes, and fewer surprises during due diligence.
Do I need an internal IT team if I have a managed IT partner?
No, you don’t necessarily need an internal IT team if you have a managed IT partner — though many organizations choose to keep one. Macro can operate as your full IT department or work alongside an existing internal team where specialized expertise or project capacity is needed. A well-structured managed IT relationship often delivers broader capabilities than a comparable internal headcount — at a lower total cost, with no coverage gaps for vacations, turnover, or specialized projects.
What's the difference between fully managed IT and co-managed IT?
The difference between fully managed IT and co-managed IT comes down to who owns the day-to-day work. Fully managed IT means your provider takes end-to-end responsibility for your technology environment — operations, support, security, and strategy. Co-managed IT is a model where an internal IT team handles day-to-day operations while the managed provider fills specific gaps — after-hours coverage, security expertise, project capacity, or strategic guidance. Macro supports both models and will recommend the structure that fits your team’s strengths and your organization’s needs.