We know you know this, but we’ll say it anyway — IT can be one of the most significant investments you make in your business. What you might not know is that a managed IT services provider can help you get a substantial return on that investment.

The kind that helps you land more business, and keep the business you have. 

You know…healthy, thriving bottom line stuff. 

Before we get into it, what exactly IS a managed IT services provider?

Let’s ask our good friend ChatGPT…

A Managed IT Services Provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems. This often includes managing and monitoring networks, servers, and specialized applications. MSPs aim to alleviate the burden of IT operations from their clients, allowing them to focus on their core business activities, while providing efficient, up-to-date technology solutions.

Not bad ChatGPT! 

Now that we know ‘the what’, let’s get into ‘the why’…the 6 really good reasons hiring a managed services provider can be one of the best business decisions you’ll make in a long time.

1. Saving money (and making more of it)

56% of CEOs believe that digital advancements have resulted in revenue growth.

Source: Gartner

Managing technology internally can really add up. A lot of different roles and responsibilities for things like cybersecurity, server management, employee tech support, hardware and software…the list goes on. And you gotta make sure each of these people is up-to-date on the latest and greatest.

A managed IT service provider is a one-stop resource for all of it (or some of it!), and it’s more cost effective than perpetually hiring (and managing) internal staff. Plus, the right tech can increase efficiency, productivity and ultimately, profit.

2. Supporting your support team

Depending on the size of your business, having IT on the inside is a necessity. But even they need help. A managed services IT firm can enhance your team's IT capabilities — without the overhead. You get access to a pool of experts who can tackle complex tech challenges, handle the day-to-day or both, complementing your in-house team's efforts.

3. Protecting your data from cyber criminals.

Every 39 seconds, someone becomes the victim of a cyber attack.

With cyber threats on the rise, robust cybersecurity is non-negotiable. The alternative? Well, you’ve read the headlines: millions, sometimes billions, lost. It can take years for a business to recover, if at all. A managed IT services partner can ensure you’re equipped with the latest defenses, protecting your data and your bank account.

4. Scaling your IT strategy alongside your business

As your business grows, your tech needs will too. Managed IT services help scale your IT infrastructure strategically, ensuring you're always ready for the next step. And when it comes to the challenging work of digital transformation, they’re well-positioned to be your guide (and best friend) throughout the journey.

5. Adopting the latest technologies

New tech is popping up daily and advancements in AI (like ChatGPT!) are presenting new opportunities..and challenges. A managed IT services provider can help you make sense of this rapidly shifting landscape and decide what to focus on, what to integrate…and what to avoid. They stay ahead of the curve for you, so you can stay ahead of the competition.

6. Bridging the skill gaps in IT

Lack of skills and expertise is the most common digital transformation hurdle.

Source: Veam

There’s a lot of pressure on your in-house team to keep up. When they’re focused on the day-to-day, there’s often little time to identify, source and take the training to keep skills current. A managed IT service provider can pinpoint skill gaps and deliver the training that’s needed to build a more capable IT department.

From implementing cloud-based services and handling your IT help desk to managing data backup and recovery and mounting your cyber security defenses, a managed IT services provider can step in or step up. It’s a cost-effective solution to fill the gaps and position your business for sustainable growth.

Got any more reasons for hiring a managed IT services provider you’d like to share? Let us know!

In summary, here are the 6 really good reasons you should hire a managed IT services provider:

  • Saving money (and making more of it)
  • Supporting your support team
  • Scaling your IT strategy alongside your business
  • Adopting the latest technologies
  • Bridging the skill gaps in IT

If you’re ready to take your IT to the next level and hire a managed IT services provider, Macro Technology Group can help! Reach out today!