Frustrated with your current IT provider’s response time? We don’t blame you. Tired of not being able to budget for your monthly IT expenses? We get it.

When issues arise with your network, servers, or workstations, productivity comes to a grinding halt, costing your business money and frustrating your employees. Our managed service plans are designed to prevent issues before they affect your business. We accomplish this by installing a remote management and monitoring (RMM) agent on all of your devices. The RMM agent records key metrics on your devices and will alert us if something doesn’t look right.

Our managed service plans also include patch, asset, and license management to ensure your devices are always getting the software updates they need.

IT providers operating a break/fix business model are a thing of the past. The break/fix method of IT support includes varying monthly costs which make it impossible to budget and plan. Our managed service plans are affordably priced solutions that will eliminate difficult to budget IT expenses.

Our managed service plans are customizable to fit your needs, so you can focus on your business and not your IT. More often than not, we find that an employee assumes the role of the office “IT Pro” in addition to their day to day responsibilities. We offer help desk services to provide your employees with the support they need when they need it. In addition to calling our help desk or sending an email to support, they can open a ticket from their desktop using our remote agent software – pretty cool!

• Server/Workstation Management:
  • Proactive, real-time monitoring and alerting
  • Patch, asset, and software license management
  • IT automation and scripting
  • Software distribution
  • Remote/onsite support services

• Network Management
  • Proactive, real-time monitoring and alerting
  • Firmware management
  • Vulnerability scans